INTERREG Alpine Space: Citec joins the IncluDiMi project for inclusive digital mobility

As leader of the project’s central work package, Citec is involved in the implementation of both pilots and the French use case, which combines the implementation of a carpooling route with a journey-planning tool adapted to people with reduced mobility.

Rethinking access to mobility in mountainous areas

Online booking, demand-responsive transport, carpooling, real-time passenger information, in-app payment: everyday mobility is becoming increasingly digital. However, these new services primarily benefit users who are comfortable with digital tools, often in more densely populated areas. For older people, people with disabilities, or those less familiar with digital technologies, the digital shift can instead reinforce exclusion, particularly in valleys and mountainous areas where transport services are more dispersed.

This is the challenge addressed by IncluDiMi (Inclusive Digital Mobility fostering social cohesion in the Alpine Space), selected by the Interreg Alpine Space Programme under its priority of “Innovation and digitalisation for a green Alpine region”.

As part of the project, partners will test technological and social innovation approaches in nine Alpine territories to help vulnerable groups plan multimodal journeys, make bookings, pay for services and access real-time information.

Citec coordinates two pilots and one use case

Co-design workshops will bring together the target groups—older people, people with disabilities and those less comfortable using digital applications—to identify and address barriers and friction points. The aim is to develop solutions that reflect users’ actual needs and constraints.

The lessons learned from these pilots will feed into the project’s two joint outputs: an inclusive digital mobility model for Alpine regions and a toolbox for designing inclusive services, which will then be translated into local action plans.

Following an initial launch in September, the partners will meet on 15 and 16 October 2026 in Lienz, East Tyrol, for the official kick-off.

A consortium of 11 partners across six countries

IncluDiMi brings together local authorities, social economy organisations, universities, start-ups and engineering consultancies. This diversity will make it possible to combine different perspectives and test solutions in territories with a wide range of characteristics:

• Austria: Regional Management East-Tyrol (RMO, Lead Partner), Climate Alliance Styria and the European Centre of Entrepreneurship Competence and Excellence (ECECE)
• Italy: Redmint impresa sociale in Milan, social cooperative Liberitutti in Turin and the City of Monza
• Slovenia: Geoss, a training centre in Litija
• France: Citec Ingénieurs Conseils in Lyon and start-up Andyamo in Grenoble
• Germany: the University of Passau
• Switzerland: the University of Applied Sciences and Arts of Italian Switzerland (SUPSI) in Manno

This project builds on Citec’s expertise in digital innovation and territorial mobility, while strengthening the group’s position in cross-border Alpine cooperation, with operations in Switzerland, France and Italy.

For more information, follow the project page on LinkedIn.